Return Policy

At SunTouch Miami, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your item, we offer exchanges for another item or store credit within 14 days of receiving your order. Please note that we do not offer refunds.

Exchange or Store Credit

You may exchange your item for another product of equal or lesser value, or opt for store credit to be used towards future purchases.

Contact Us

For all returns and exchanges, please contact us at info@suntouchmiami.com. Our customer service team will assist you promptly.

Return Shipping

Please be advised that return shipping expenses are the responsibility of the customer. We recommend using a trackable shipping service when returning items, as SunTouch Miami cannot be held liable for lost or damaged packages during transit.

Conditions for Return

• Items must be unused, unworn, and in their original condition with tags attached.
• Returns must be initiated within 14 days of receiving your order.
• Exchanges are subject to product availability.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at info@suntouchmiami.com. We will provide further instructions on how to proceed with your return or exchange.

Final Sale Items

Please note that certain items may be marked as final sale and are not eligible for return or exchange.

Refund Policy

As mentioned earlier, refunds are not provided. We appreciate your understanding in this matter.

Policy Updates

SunTouch Miami reserves the right to modify or update this return policy at any time without prior notice.

Thank you for choosing SunTouch Miami. We appreciate your business and look forward to serving you again.

Sincerely,

Suntouch Team